HI-FI Annex shows are always all ages, with a handful of exceptions when a 21+ restriction is in place. Bring the whole family!

Check the individual show listings at hifiindy.com to view if there are age restrictions for your show.

HI-FI Annex requires a valid ID for admission. For guests who will be consuming alcoholic beverages, a valid state or government issues ID is required. Everyone will be carded during check-in. Expired and temporary ID’s are not accepted.

The Sidestage Lounge VIP access offers a premium exclusive viewing location with an up-close and personal view of the stage. It features a private bar with a full selection of cocktails, beer, and wine. While the Sidestage Lounge is an all-ages area, you must be 21+ with a valid ID to visit the bar. Additionally, it provides a comfortable seating area with tables and couches, as well as dedicated outdoor restrooms for your convenience. Click here to reserve your spot in the Sidestage Lounge.

Our security staff performs a thorough screening of all bodies, purses and bags entering the venue. All guests will go through security screening to ensure no weapons or non-permitted items enter the venue. Screening may include metal detection and/or wanding.

Permitted and restricted items may vary by show. Below is a general list of permitted and non-permitted items and activities. Ticket buyers will receive information prior to the show with any updates.

Permitted Items

• Small purse/fanny pack/diaper bag – subject to security inspection
• Umbrellas – small, handheld only
• Strollers
• To-go food from local restaurants
• (1) factory sealed bottle of water or (1) empty, refillable water bottle
• A warm heart & smiles
• Lawn chairs & blankets are only permitted for a select few shows and in designated areas

Non-Permitted Items

For safety reasons, guests are refused entry if they are in possession of prohibited items. Illegal items will be confiscated. If a guest is found inside the venue with a prohibited item, the item will be confiscated and the guest may be ejected from the facility. HI-FI reserves the right to prohibit any item, including items not listed here, from entering the premises if deemed hazardous or disruptive to the event.

• No weapons of any kind: including firearms (with or without permit), knives, multi-tools
• Pepper spray/mace
• Fireworks or flares
• No outside beverages or coolers
• No oversized bags (larger than 12″ x 12″) including backpacks, duffle bags, camelbacks, briefcases luggage etc.
• No drugs or illegal substances
• No laser pointers
• No glass
• No smoking or vaping in venue, designated smoking area outside venue
• No pets or animals – with the exception of documented service animals
• No removable lens cameras or flash photography, tripods, monopods, selfie sticks – unless pre-approved by Event Manager
• No audio or video recording devices – unless pre-approved by Event Manager
• Skateboards, hoverboards, rollerblades, bicycles, scooters – bike parking available outside the venue
• Signs large than 11″ x 17″ or any sign attached to a stick
• Hula hoops, spray paint, silly string

Yes! You are allowed to bring a small purse or fanny pack, but it may be subject to security inspection.

Depending on the day and time, finding a spot can be tricky. On busy show days we advise arriving early to ensure you get a good spot.

Parking is free on all of the surrounding streets in Fountain Square and most parking lots.

The LAZ pay lot directly across from HI-FI Annex (on Prospect St) offers paid parking by the hour and is the closest public parking to the venue.

Rideshare and guest drop-off should take place on the corner of Prospect St and St. Patrick St.

We advise against traveling down St. Patrick St on show days, as it can become congested one-way with traffic coming from both directions.

Bike parking is available outside the HI-FI Annex box office as well as at any of the bike racks on Virginia Ave in front of HI-FI.

The photo policy for each night is posted at the band’s discretion. This policy can change on a nightly basis. As a general rule HI-FI Annex does not allow any professional photography unless pre-approved by the band. For approved photographers, Photos permitted for the first three songs only. No flash. Media and professional photographers can contact marketing@hifiindy.com to submit a request for photo credentials.

HI-FI Annex offers a variety of food, snacks and drinks for guests of all ages. Any guest consuming alcoholic beverages must provide a government issued ID and be 21 years of age or older.

Easy Rider Diner accepts pre-show reservations if you are looking for a sit-down meal before the show. Easy Rider Diner is our restaurant connected to HI-FI. Guests who make advance reservations will be treated to a free show poster from that nights show. Posters can be picked up in the diner by asking your server.

Snack Shack
Snack Shack is a concession stand for guests of all ages. Choose from several hot and ready food times from Easy Rider Diner including hamburgers, chicken nuggets, vegan burritos and much more. In addition, Snack Shack offers popcorn, slushies, candy, sodas and water. Snack Shack also doubles as a HI-FI merchandise store where you can pickup t-shirts, hats, hoodies, stickers and more from our venues.

Main Bar
Main Bar is located to your right when you enter the venue. It’s the largest container in the venue and serves up the largest selection of beer, wine, spirits, specialty cocktails and boozie slushies. Guests must be 21+ to enter this area.

Stage Bar
Stage Bar is located on the left when you enter the venue, and is the bar closest to the stage. This location serves a selection of beer, wine and cocktails and is the only bar in the venue that serves draft beer.

Sidestage Lounge Bar
This bar is tucked away on the end of Stage Bar, inside of our VIP area known as Sidestage Lounge. This location serves the same options you will find at Stage Bar, but in a private intimate setting.

The majority of HI-FI Annex shows are general admission, standing-room-only. There is a limited amount of seating upgrades available in Sidestage Lounge. Contact the box office to secure a seating upgrade for your show at boxoffice@hifiindy.com. Shows that are reserved or partially reserved seating configurations will have information or purchase options directly on the event listing.

No. Re-entry is not permitted at this venue with the exception of the external smoking area.

There are 2 handicapped parking spots in the lot located across Prospect St. closest to El Arado Mexican Grill. The box office handles any special needs or ADA seating requests at boxoffice@hifiindy.com.

Getting tickets to our shows is super easy! You have a few options, depending on how you like to roll:

Online: Grab your tickets in advance from our official websites, hifiindy.com and mokbpresents.com, or through our trusted ticketing partners tixr.com and seetickets.us.

In Person: Swing by one of our three convenient box office locations around the Murphy Arts Center building and grab tickets with no service fees:

HI-FI Annex Box Office: The box office is located at the front entrance off of St. Patrick St.

Main Box Office at Virginia Ave Mercantile: Located at 1043 Virginia Ave Suite 2 (between Easy Rider and La Margarita). Open Monday through Friday from 10 am to 6 pm and Saturdays from 9 am to 5 pm.

HI-FI Box Office: Found at 1043 Virginia Ave Suite 4 (at the main entrance to HI-FI). Open only on show nights, starting 1 hour before published show times until 10 pm.

Have you misplaced something during one of our events? Don’t worry, we’re here to help reunite you with your belongings! While we can’t take responsibility for lost or stolen items, we’re committed to assisting you in any way we can.

Found items are securely stored at our Virginia Ave Mercantile & Box Office until they’re claimed. Please note that items lost during late-night events might take until the next morning to reach our lost and found. We know you might be eager to retrieve your belongings (like that phone you’re pinging outside our door at 6 am), but our team typically wraps up late-night events and may not be available until later in the morning.

For lost items, please follow the outlined process rather than popping into Easy Rider in the early hours. They’re open early, but our restaurant team is busy during weekends and can’t assist with lost items during busy service hours.

To inquire about lost items, shoot us an email at boxoffice@hifiindy.com. Mercantile hours are Monday through Friday, 10 am to 6 pm, and Saturdays from 9 am to 5 pm.

Let’s work together to get your goods back to you as quickly as possible!

What’s Your Refund Policy for Postponed Shows?

If a show gets postponed, don’t sweat it! We’ll shoot you an email to let you know about the change, and if you’re cool with the new date, no further action is needed on your part.We’ll be working diligently to find a new date for the show, and we’ll keep you updated every step of the way. But if you can’t make it to the rescheduled gig, we’ve got your back. You’ll have a generous 30-day window following the announcement of the new date to request a refund.

For those who paid with cash at our box office, just drop us a line at boxoffice@hifiindy.com for further instructions on processing your refund.

Please bear with us as we explore rescheduling options with the tour. Your patience is much appreciated as we work to present the best possible show experience for you.

What’s the Refund Policy for Canceled Shows?

In the unfortunate event of a canceled show, don’t fret! If you purchased your tickets online, your refund will be processed automatically. Just sit tight and allow 3-5 business days for the refund to appear in your bank account.
No need to lift a finger! However, there are a few scenarios where you might need to reach out to our box office:

• If you paid cash at our box office.
• If you’ve received a new or different card since your original purchase.
• If you haven’t seen the refund in your account after 5 business days.

What Happens if a Show Gets Rescheduled?

No worries! If a show you’ve already grabbed tickets for gets rescheduled, your tickets will still be valid for the new date. We’ll shoot you an email to let you know about the change, and if you’re good to go for the new date, no further action is needed on your part.

However, if you can’t make it to the rescheduled gig, we’ve got you covered. You’ll have a generous 30 days from the announcement of the new date to request a refund. Just reach out directly to our box office to kickstart the process.

It’s crucial for all buyers to exercise caution when purchasing tickets from unauthorized sites and ticket resellers. Tixr and SeeTickets are the only two ticket vendors supported at our venues. Unfortunately, this is a widespread issue affecting venues nationwide, and true fans often find themselves at a loss. Regrettably, there’s little we can do in such situations. Since the original transaction didn’t occur through our authorized ticketing partners, we lack the necessary information to assist. It’s disheartening to witness fans being taken advantage of, especially on platforms like Craigslist, Facebook, StubHub, VividSeats, SeatGeek, and others. We are only obligated to honor valid tickets purchased through our approved channels.

Yes. HI-FI Annex box office is located at the main entrance off of St. Patrick St. The box office is open 1 hour prior to the published door time. Additionally, the new and primary box office is located two doors down from HI-FI Annex in Suite 2. This box office is open Monday through Friday 10am – 6pm for fee-free ticket purchases. HI-FI Annex accepts cash as well as all major credit cards for ticket purchases.

Yes. HI-FI Annex offers free WI-FI during all shows. Simply select the HI-FI Free WI-FI network and you are all set.