LO-FI Lounge: Know Before You Go

GENERAL SHOW INFORMATION

Welcome to LO-FI Lounge!

We’re thrilled to welcome you to LO-FI Lounge for an unforgettable show! Located on the 2nd floor of the historic Murphy Arts Center, LO-FI is owned and operated by HI-FI and holds a special place in our story. This is the venue where we got our start back in 2014, and after so many shows, we just couldn’t let it go. Known for its intimate, “secret clubhouse” feel, LO-FI is our go-to spot for showcasing up-and-coming artists. Housed in a renovated art gallery, the venue has a cozy vibe with a capacity of just 100 guests, making it the smallest—and perhaps the trickiest to find—of our three venues. Follow along for helpful tips to get you to the right spot on time for your show!

Venue & Age Restrictions
LO-FI Lounge is a 21+ only venue. Unlike our other venues, LO-FI’s age restriction is strict due to the nature of our license, and no exceptions can be made.

Seating & VIP Options
This show is general admission, standing room only. Due to the space’s intimate size, seating is extremely limited, and we do not offer VIP upgrades for this venue.

Box Office & ID Requirements
The box office opens one hour before the published door time. Alcoholic beverages are available to guests with a valid, government-issued ID.

VENUE LOCATION

For those heading to LO-FI Lounge, here’s everything you need to know to make your arrival smooth and easy. The process is the same as attending a HI-FI show, just using a different entrance that leads you to the 2nd Floor.

Venue Entrance

LO-FI Lounge can be accessed by the public entrance and foyer to the Murphy Arts Center on the corner of Woodlawn & Virginia (1043 Virginia Ave.) Look for the large vertical glass windows and a set of doors just to the left of La Margarita’s patio. You may advance to the 2nd floor via the stairs or the public elevator. Once you arrive on the 2nd Floor simply follow the signs pointing you to LO-FI Lounge. It will feel like you are going through a bit of a maze, but that means you are on the right track. There is another entrance in the back of the building, which is frequented by many of our regulars which is still open and available but is not ADA accessible.

Parking Options

Street parking is free in Fountain Square, so if you arrive early, you’re likely to find a spot close by. Closer to showtime or on busy weekends, parking fills up quickly, but additional free street parking is available along Virginia Avenue, stretching from the I-65 overpass to the venue. The Indianapolis Cultural Trail, which is well-lit and offers a quick walk to the venue, also runs right by.

Pay Lot Option

If street parking is full, the LAZ pay lot behind the Murphy Arts Building, in the former PNC parking lot, is an option. This lot typically charges $5-$10, but note that we don’t manage this lot.

Important Note on St. Patrick Street

We recommend avoiding travel down St. Patrick Street (between HI-FI Annex and St. Patrick’s Church) by car, as it can become congested and narrowed to a single lane during busy nights.

For more details on parking and the best spots to leave your vehicle, check out our parking page.

ACCESSIBILITY

For any ADA requests, please reach out to us at boxoffice@hifiindy.com or inquire at the box office. We appreciate advance notice so we can ensure a comfortable and enjoyable experience for all our guests.

WHAT YOU CAN BRING TO THE SHOW

Our security staff performs a thorough screening of all people, purses and bags entering the venue. All guests will go through security screening to ensure no weapons or non-permitted items enter the venue. Screening may include metal detection and/or wanding.

Permitted and restricted items may vary by show. Below is a general list of permitted and non-permitted items and activities. Ticket buyers will receive information prior to the show with any updates.

Our goal is to create a safe and enjoyable experience for all guests. Please review the guidelines below to help us maintain a welcoming environment.

Security Screening
Upon arrival, all guests will go through a security screening, which may include bag checks, metal detection, and/or wanding. IDs may also be scanned to verify age for those over 21. Any prohibited or illegal items found will be confiscated, and guests attempting to enter with such items may be denied entry or, if found inside the venue, may be subject to ejection.

Permitted & Non-Permitted Items
Please note that permitted and restricted items may vary by event. Below is a general list for reference:

Permitted Items

Clear Tote or Bag – Clear bags made from plastic, vinyl, or PVC not exceeding 14” x 14” (subject to security inspection)
Personal Bags – Purses, fanny packs, and handbags no larger than 14” x 14” (subject to security inspection)
Small, Handheld Umbrellas
To-Go Food from local restaurants including Easy Rider Diner
A Warm Heart & Smiles

Non-Permitted Items

For safety reasons, guests cannot bring the following items into the venue. LO-FI Lounge reserves the right to prohibit any item deemed hazardous or disruptive.

Weapons of any kind – Including firearms (even with a permit), knives, multi-tools
Pepper Spray/Mace
Fireworks or Flares
Outside Beverages or Coolers
Oversized Bags – Larger than 12” x 12” (e.g., backpacks, duffle bags, camelbacks, briefcases, luggage)
Drugs or Illegal Substances
Laser Pointers
Glass Containers
Smoking or Vaping – Prohibited inside the venue; designated smoking area available outside
Pets or Animals – Except for documented service animals
Cameras & Photography Gear – No removable lens cameras, flash photography, tripods, monopods, or selfie sticks unless pre-approved
Audio or Video Recording Devices – Unless pre-approved by the Event Manager
Transportation Gear – No skateboards, hoverboards, rollerblades, bicycles, scooters (bike parking is available outside)
Oversized Signs – No signs larger than 11” x 17” or signs attached to sticks
Hula Hoops, Spray Paint, Silly String

Thank you for your cooperation and helping us create a safe environment for all guests. We look forward to a great show!

COUNTERFEIT TICKETS, BROKERS & RESELLERS

To ensure a smooth entry to our shows, please purchase tickets only from our authorized ticketing partner, Tixr. As we recently transitioned from See Tickets to Tixr, there are some current shows with tickets available on both platforms, and we will honor valid tickets from either. Please note the emphasis on valid tickets, as we will not accept counterfeit or unauthorized tickets.

Beware of Third-Party Sellers
We strongly caution against buying tickets from third-party sources like Craigslist, Facebook, StubHub, Vivid Seats, or individual sellers. It is the buyer’s responsibility to verify ticket validity, and we cannot guarantee entry with tickets purchased outside of authorized channels. If counterfeit tickets are presented at the gate, our only option is to deny entry—a difficult decision, but necessary to maintain the integrity of our events.

Social Media Scams
We also recommend avoiding social media posts or comments from individuals claiming to have “2 extra tickets and can’t go.” Many scams involve reselling the same ticket to multiple buyers. If you have any concerns about ticket legitimacy, please reach out to our Box Office for guidance.

CONTACT US

If you still have questions after reading through this information, please feel free to reach out to us at boxoffice@hifiindy.com. Email is the best way to get in touch, as our team monitors this inbox frequently during shows to assist you as quickly as possible.

While we may be available by phone during daytime business hours, it can be difficult to have a conversation while the show is taking place, so email is preferred during event times.

Contact Information

Email: boxoffice@hifiindy.com

Phone: 317-986-7101

FREQUENTLY ASKED QUESTIONS (FAQ)

Can I bring a bag into the show?

Yes! You are allowed to bring a small purse or fanny pack, but it may be subject to security inspection.

What is the camera/photo policy for this venue?

The photo policy is determined by the artist and may vary each night. Generally, LO-FI Lounge does not permit professional photography unless pre-approved by the band. For approved photographers, photos are allowed during the first three songs only, with no flash permitted. Please note that the artist, not the venue, controls the photo policy for each show.

To request pre-approval for media credentials, please contact marketing@mokbpresents.com at least 48 hours prior to the event.

Can I purchase ear plugs at the venue?

Yes! You can purchase ear plugs for $3 from the box office or the bar.

Can I leave and re-enter the venue?

Yes. Re-entry is permitted for LO-FI shows. Guests may be subject to security screening upon readmission. To use the restroom facilities you will need to leave the performance room and walk to one of two 2nd floor restrooms on either side of the venue.

I lost something at the show. Who do I contact?

For inquiries about lost items—including credit cards, clothing, phones, wallets, and more—please contact boxoffice@hifiindy.com. Found items can be picked up in our office (Suite 2) Monday–Friday from 10:00 AM to 6:00 PM. Guests may be required to provide identification or another form of verification to claim their items.

What is your refund policy?

If a show is postponed, ticket holders will be notified via email, and no action is required if you wish to keep your tickets. HI-FI & LO-FI Lounge will work to reschedule the show and will provide updates as soon as they are available. If you are unable to attend the new date, refunds will be offered at the original point of purchase for 30 days after the rescheduled date. If you purchased tickets with cash at the box office, please contact our Box Office for instructions on processing your refund.

In the event of a cancelled show, tickets purchased online will be automatically refunded. Please allow 3-5 business days for the refund to appear in your bank account. No action is required unless you 1.) paid cash at our box office, 2.) have a new or different card than the one originally used, or 3.) do not see the refund after 5 business days. For assistance in these cases, please reach out to our Box Office.