FAQ

We are currently building out this section of our site. Check back for more common questions soon. If you see something that we are missing, feel free to shoot us a note to boxoffice@mokbpresents.com

Tickets

How can I switch my ticket a different name?

Reach out to boxoffice@hifiindy.com (All HI-FI shows) or boxoffice@mokbpresents.com (all MOKB shows) for assistance. In the event we are offsite or not available, you can always contact Ticketfly and they can make the switch for you. Ticketfly support can be reached by visiting support.ticketfly.com or via phone at 877-435-9849.

I have a question about a show at Old National Centre, White River State Park or Ruoff Home Mortgage Center?

MOKB Presents also books, promotes and co-promotes concerts and events that utilize ticketing platforms other than Ticketfly. Old National Centre, White River State Park and Ruoff Home Mortgage Center use the Ticketmaster Platform. Tickets to these shows are available via Ticketmaster.com, Live Nation, venue box offices and all Ticketmaster outlets. For a question about a ticket issue on one of these shows will be expedited by reaching out to the box office at the venue, through the Ticketmaster app or inquiring through your point of purchase.

Are there any retail or physical locations I can purchase tickets without a service fee?

The HI-FI Box office is the only location where you can purchase tickets in person, with no service fee. This includes both HI-FI and MOKB Presents shows that use the Ticketfly platform. HI-FI Box Office is open 1 hour before any of their scheduled show times and from Noon-3pm every Friday.

Age Restrictions

I am under 21, can I get into the show?

Each venue holds their own age restrictions, many of which are indicated on their websites. All shows at HI-FI, The Vogue and White Rabbit Cabaret. Shows at Old National Centre, Garfield Park, Athenaeum, White River State Park, Hoosier Dome and Ruoff Home Mortgage Center are all ages. When in down, always check the event listing on our site which will indicate the appropriate age requirements.

Accessibility

Is Garfield Park ADA accessible?

Yes. Garfield Park is ADA accessible with paved walkways and trails into the main amphitheatre. For ADA seating requests, please reach out to boxoffice@mokbpresents.com

General

Where can I find out about permitted and non-permitted items for Garfield Park Concerts?

For normal Garfield Park concerts you can visit our FAQ section of our Garfield Park site. Please note that Holler on the Hill does have additional restrictions which can be found on the festival website.