We are currently building out this section of our site. Check back for more common questions soon. If you see something that we are missing, feel free to shoot us a note to boxoffice@mokbpresents.com


How can I switch my ticket a different name?

Reach out to boxoffice@hifiindy.com (All HI-FI shows) or boxoffice@mokbpresents.com (all MOKB shows) for assistance. In the event we are offsite or not available, you can always contact See Tickets and they can make the switch for you. See Tickets support can be reached via email at clientsupport@seetickets.us or via phone at 1 (323) 908-0607.

I have a question about a show at Old National Centre, White River State Park or Ruoff Home Mortgage Center?

MOKB Presents also books, promotes and co-promotes concerts and events that utilize ticketing platforms other than SeeTickets. Old National Centre, White River State Park and Ruoff Home Mortgage Center use the Ticketmaster Platform. Tickets to these shows are available via Ticketmaster.com, Live Nation, venue box offices and all Ticketmaster outlets. Questions about a ticket issue for one of these shows can be expedited by reaching out to the box office at the venue, through the Ticketmaster app or inquiring through your point of purchase.

Are there any retail or physical locations I can purchase tickets without a service fee?

The HI-FI Box office and Virginia Ave Mercantile are the only locations where you can purchase tickets in person, with no service fee. This includes all HI-FI and MOKB Presents shows that use the SeeTickets platform. These box office locations are on the first floor of the Murphy Building.
– Virginia Ave Mercantile (Suite 2) – Open 10am-6pm Monday through Friday
– HI-FI Box Office (Suite 4) – Open 1 hour before the scheduled show times

Age Restrictions

I am under 21, can I get into the show?

Each venue holds their own age restrictions, many of which are indicated on their websites. All shows at LO-FI Lounge, The Vogue, and White Rabbit Cabaret are 21+. Depending on the show, age requirements for HI-FI shows are either 18+ or 21+. Shows at HI-FI Annex, Old National Centre, Garfield Park, Nickel Plate Amphitheater, Athenaeum, White River State Park, Hoosier Dome and Ruoff Home Mortgage Center are all ages. When in doubt, always check the event listing on our site which will indicate the appropriate age requirements.


Is Garfield Park ADA accessible?

Yes. Garfield Park is ADA accessible with paved walkways and trails into the main amphitheatre. For ADA seating requests, please reach out to boxoffice@mokbpresents.com


Where can I find out about permitted and non-permitted items for Garfield Park Concerts?

For normal Garfield Park concerts you can visit our FAQ section of our Garfield Park site. Please note that Holler on the Hill does have additional restrictions which can be found on the festival website.